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Frequently Asked Questions

Here are some common questions about our company.

Common Questions

For standard equipment, we provide quotes within 24-48 hours of receiving complete specifications. Complex or custom equipment may require additional time. 

Detailed equipment specifications, quantities, delivery location, preferred manufacturers (if any), and project timeline are essential for accurate quoting.

Absolutely! If a book is out of stock, you can place a special order through our website or by visiting the store. We'll notify you once the book is back in stock, and you can choose to pick it up in-store or have it shipped to your address. Special orders typically take 1-2 weeks to fulfill, depending on availability.

Absolutely! If a book is out of stock, you can place a special order through our website or by visiting the store. We'll notify you once the book is back in stock, and you can choose to pick it up in-store or have it shipped to your address. Special orders typically take 1-2 weeks to fulfill, depending on availability.

All clients receive access to our online portal where you can track your order in real-time, access documentation, and communicate with your SwiftLine team.